About the payments to Russia and Belarus.
Considering the international sanctions imposed in connection with the Russian government's invasion of Ukraine, please note that further transfers to and from Russia and Belarus may be delayed or not possible. 
Please also note that due to additional monitoring, the processing of any payment may take longer than usual, and the bank may charge an additional fee for checking payments in accordance with the Price List (in connection with ML/TF/PF risk and sanctions risk management - fee for additional due diligence/ compliance check of the customer/ activity/ transaction / payment partner/ documents).

Up-to-date information on sanctions imposed on Russia and Belarus is available on the FCMC website
Here is also the information about the impact of the Russian aggression in Ukraine on our services.



The Saulkrasti customer service centre will be closed down

Dear customers of the bank!

Please be informed that, due to the optimization of the number of Industra customer service centres, the services in Saulkrasti will be available to the bank customers only until June 12 of this year.

From 13 June of this year, the Saulkrasti customer service centre will be closed down. 

We urge you to use in future the bank's services remotely, as well as also will be happy to see you in Elizabete, the customer service centre of Industra at Elizabetes iela 57, in Riga.    

If you have any questions, please contact us:

Our information phone number: + 371 67019393
WhatsApp: + 371 27677569 (chat)

Sincerely yours,

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