PrivatBank customer data and contracts transferred to Industra Bank

Last weekend we successfully performed the planned transfer of PrivatBank customer information and contracts to Industra Bank. In total 243 legal entities' and 5566 individuals' current account balances, deposits and loans were transferred, including leasing and payment card credit limits.

Raivis Kakānis, chairman of the board of Industra Bank, welcomes the new customers and expresses his satisfaction with the team's work: "Congratulations to our new clients for joining the Industra family. The terms of the deal provided for a short preparatory phase for the implementation of the transition. I would like to say a big thank you to the team, in which the employees of our bank and PrivatBank worked tirelessly side by side. I am grateful to my colleagues for their willingness to think outside the box, for their enthusiasm and team spirit, which allowed us to implement a project of this type and scale in such a short period of time."

To provide convenient access to various banking services, we have developed an automated process for the remote conclusion of an Internet banking agreement for individuals. Starting from the morning of August 25, customers only need to log in to the Dokobit website, where the contract for using the Industra Bank internet bank will be available for signing. Within five working days at the latest after signing, the client will receive access to the internet bank. While companies are invited to fill out an application for internet banking on our website. After receiving it, our employee will contact you to clarify your wishes regarding use of internet bank and to agree on the conclusion of the contract.

We have prepared a special section on our website for former customers of PrivatBank, which provides detailed information about the customer contracts and information transfer process and how to start using Industra Bank services conveniently. These customers now can use services that were not available before, such as convenient and modern internet banking, cash operations and payment cards. Industra Bank also offers significantly wider in-person service options.


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